Retail Banker
Description:
A DAY IN THE LIFE OF A RETAIL BANKER
As a Retail Banker, you arrive each day full of energy and ready to provide unsurpassed customer service as the face of our company. You cheerfully greet current and prospective customers, taking the time to really listen to their needs. With professionalism, you help process transactions and solve problems, as well as provide information about our bank and the financial services we offer. Happy to help, you assist customers with their accounts and filling out documents. You always make a great first impression and enjoy nurturing ongoing relationships with our customers.
You accurately and efficiently process opening accounts, perform maintenance and consumer loan applications. You also have opportunities to utilize your product knowledge and cross-sell financial products and services to meet the needs of our customers. During each shift, you maintain a cash drawer with all proper safeguards, ensuring that it balances at the end of the day. You enjoy your job and take pride in providing exceptional customer service to our customers!
QUALIFICATIONS FOR A RETAIL BANKER
- High school diploma or equivalent
- "Extra mile" customer service skills
A year or more of banking or customer service experience is preferred but we can train the right person. Do you learn quickly and genuinely care about people? Would you be able to keep up to date on all banking products and services? Do you enjoy creating connections with others? Are you able to effectively prioritize multiple tasks? Do you thrive in a fast-paced customer service environment? Are you honest and discreet with confidential information? If so, then you might just be perfect for this Retail Banker / Bank Teller position!
Company benefits:
Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package.
Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!
Health
We offer employees and their family members a choice of medical plans that include prescription drug coverage as well as dental, vision, and flexible spending accounts.
Work/Life Balance
When our employees are healthy and having fun, our workplace environment is improved and we all become more effective. We invest in our employees' health by providing top-tier benefits that support their total wellness. Our Employee Assistance Program provides free and confidential assistance to employees and their family members for a broad range of health concerns.
Paid Time Off (PTO)
In support of our commitment to the work/life balance of our employees, we provide several paid time off programs. Our employees earn paid time off (PTO) hours to use for vacation, sick, and wellness time, enjoy paid holidays, and receive PTO for matrimonial leave and bereavement leave.
Retirement
At Hills Bank, we believe our employees should have the best possible means available for planning and building their financial futures. That’s why we go above and beyond standard 401(k) retirement offerings to include a profit sharing and employee stock ownership plan designed to reward employees for their role in driving our success.
Profit Sharing and Employee Stock Ownership (ESOP)
Funded entirely by the Bank, employees may receive a contribution of up to 9% of their annual salary at the discretion of the Board of Directors.
401(k)
Employees can contribute on a pre-tax or Roth after-tax basis up to the annual IRS limit. The bank matches $.25 for every dollar contributed up to a maximum match of 1% the employee’s annual salary.
Employee Stock Purchase Plan (ESPP)
Employees may purchase common stock shares of Hills Bancorporation (the holding company for Hills Bank) through payroll deduction.
Peace and Protection
Our short-term disability, long-term disability, and life and accidental death and dismemberment insurance aims to free our employees from worry about life’s unexpected occurrences. Supplemental life insurance is also available to employees and their family members.
*These benefits may be changed at any time, may have eligibility requirements, and may require an employee contribution. Contact the Human Resources Department for details. We are an EEO Employer.
High school courses important to the position:
Accounting, Business Classes
Training, certifications, or degree needed to qualify for the position:
N/A
Specific skills that your business recognizes as fundamental to employment (life skills):
Customer Service
Advancement opportunities in the company:
Retail Banker 1, 2, and 3, as well as a variety of departments you have the opportunity to transfer into!
Linn-Mar Career Path Curriculum Marion Independent Career Path Curriculum